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Installation Problem #14081

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rodrigolossio opened this issue Jan 31, 2018 · 2 comments
Open

Installation Problem #14081

rodrigolossio opened this issue Jan 31, 2018 · 2 comments

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@rodrigolossio
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When I was updating, the installer showed the following message:

brackets

After cancel, the previous version didn't work again. I had to uninstall and reinstall in a different folder to get it working again.

@suhasyogin
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Hello - could you please try solutions described in this Help article and let us know if it helped you?
https://helpx.adobe.com/creative-suite/kb/error-1303-installer-insufficient-privileges.html

@theshallotknight
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I have the same problem trying to update to 1.12. I also went through this the last time I updated. The solutions from the link didn't work. Very frustrating.

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