A chatbot is an AI tool that’s used to assist brands with their digital marketing and customer support initiatives. Chatbots (also known as messenger bots) work by analysing and recognising keywords and phrases entered into a support chat to deliver useful content or help articles.
This Chatbot is our Final Year Project of undergraduate BS Computer Science 8th semester course. In this course we utilize all the tools, methods, courses which we studied during 4 years of our BS program. Its educational base chatbot for educational institute like collage, schools and universities to auto reply of their student queries about exam, fees, timetable, deadline, result and etc. This is not only for student its for applicant also who want admission on particular institute/collage and ask queries on chatbot without any hesitation, problem of any specific time or fast reponse within seconds.
Chatbots in schools Chatbots have revolutionised customer support by enabling schools to send automatic responses to prospective parents 24/7. As we touched on earlier, some chatbots work by providing answers based on the keywords used within a question.
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Questions about hours, locations, and upcoming events. Maybe it could even capture event registrations. With a good API connection, a chatbot could tell a customer when their books are due, or take fine payment information. Facebook Messenger chatbots. You could build your chatbots to operate within Facebook Messenger. If you get a lot of questions there, it’s definitely something to think about. Chat-based reference. Have a chat-based reference service? It’s very possible your chatbot could answer basic questions, freeing up your staff’s time to answer harder questions or focus on other tasks.
Here are a couple of chatbot tools(all mostly built on the Facebook Messenger platform): Chatfuel Manychat Octane AI Recart Facebook Messenger: If you use Facebook a lot, and know how to code, you can make your own chatbots without using a 3rd party tool.
It looks as though chatbots are leading the way when it comes to personalised AI that we’re going to see more automation in the way we communicate. Whether you choose to have an automated chatbot, or a real life rep managing it, they offer instant assistance and direct queries to the relevant source. Providing there is a carefully thought-out implementation strategy in place, chatbots are proving to be a highly convenient, effective and timely tool to communicate with your school website visitors and Facebook followers.