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When I submit to create a case via API. The case is created but the owner is always assigned to the API Key that I'm using, even if I submit a user. I have been submitting the user login/email. This field is being ignored and automatically assigned to the user of the API Key.
Steps to Reproduce
Create an Organization/User
Do an API Post request to /api/case and include the owner field with user login different from the API User.
The owner field will be the API User
The text was updated successfully, but these errors were encountered:
Creating Cases via API ignores the owner field.
Request Type
Bug
Work Environment
Problem Description
When I submit to create a case via API. The case is created but the owner is always assigned to the API Key that I'm using, even if I submit a user. I have been submitting the user login/email. This field is being ignored and automatically assigned to the user of the API Key.
Steps to Reproduce
The text was updated successfully, but these errors were encountered: