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Imported Alerts Cannot be Deleted #1201

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milesflo opened this issue Jan 13, 2020 · 2 comments · Fixed by #1606
Closed

Imported Alerts Cannot be Deleted #1201

milesflo opened this issue Jan 13, 2020 · 2 comments · Fixed by #1606
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@milesflo
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milesflo commented Jan 13, 2020

Imported Alerts Cannot be Deleted

Request Type

Bug / Feature Request

Problem Description

Alerts that have either been Imported to a new Case or Merged into an existing Case cannot be deleted.

Steps to Reproduce

  1. Ingest/Create 2 Alerts, A and B
  2. Import Alert A to a Case
  3. Merge Alert B to Case A
  4. Delete Case A
  5. View Alerts tab
  6. Alerts A and B will be there, marked as Imported and impossible to delete

Possible Solutions

Deleted Cases should do a (optional?) cascading delete on relevant Alerts, assuming 1 Alert can only be imported to 1 Case.

Complementary information

image
^ Note that the selected alert cannot be Deleted, and that the Alerts count at the top has been marked as 0

Clicking on the link to the Alert produces the following error message:

image

Marking the alert as Unread yields the following:
image

Changes:

  • Alert count reflects this alert being Unread
  • Status is changed to "Updated" instead of imported
  • Alert still cannot be Deleted now that it is Unread
Disclaimer, these screenshots were staged to redact PII
@ArnaudLhutereau
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ArnaudLhutereau commented Jan 22, 2020

Same problem when I transform an alert to a case :

  1. Transform alert to case
  2. Delete case
  3. Go to the alert's list

Alert stays in but I can't delete it.

[EDIT] Bug is known, see issue #1123 but no current patch

@V1D1AN
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V1D1AN commented May 28, 2020

Hello , I have the same problem ..

@rriclet rriclet added the bug label Dec 22, 2020
@rriclet rriclet linked a pull request Mar 18, 2021 that will close this issue
@rriclet rriclet added this to the 4.1.0 milestone Mar 18, 2021
@rriclet rriclet closed this as completed Mar 18, 2021
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5 participants