Closed
Description
Imported Alerts Cannot be Deleted
Request Type
Bug / Feature Request
Problem Description
Alerts that have either been Imported to a new Case or Merged into an existing Case cannot be deleted.
Steps to Reproduce
- Ingest/Create 2 Alerts,
A
andB
- Import Alert
A
to a Case - Merge Alert
B
to CaseA
- Delete Case
A
- View Alerts tab
- Alerts
A
andB
will be there, marked as Imported and impossible to delete
Possible Solutions
Deleted Cases should do a (optional?) cascading delete on relevant Alerts, assuming 1 Alert can only be imported to 1 Case.
Complementary information
^ Note that the selected alert cannot be Deleted, and that the Alerts count at the top has been marked as 0
Clicking on the link to the Alert produces the following error message:
Marking the alert as Unread yields the following:
Changes:
- Alert count reflects this alert being Unread
- Status is changed to "Updated" instead of imported
- Alert still cannot be Deleted now that it is Unread