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Not able to download the videos #7076

Closed
4 tasks done
gane83 opened this issue Sep 8, 2021 · 19 comments
Closed
4 tasks done

Not able to download the videos #7076

gane83 opened this issue Sep 8, 2021 · 19 comments
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bug Issue is related to a bug template ignored The user didn't follow the template/instructions (or removed them) waiting for author If the author doesn't respond, the issue will be auto-closed. Otherwise the label will be removed.

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@gane83
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gane83 commented Sep 8, 2021

Checklist

Steps to reproduce the bug

Actual behavior

the video is not getting downloaded rather the application is getting closed automatically.

Expected behavior

Once ok button is pressed it will start downloading the video and the video will be available in the downloads section.

Screenshots/Screen recordings

https://drive.google.com/file/d/18Y9rjWrvrOd7s4SmXRfUi2-8Xfs_uaii/view?usp=sharing

Logs

Device info

  • NewPipe Version: 0.21.9
  • Android version/Custom ROM version: 11
  • Device model: Realme RMX2040
  • Build number: RMX2040_11_C.08
@gane83 gane83 added the question Not really an issue, but more of a question about how something works label Sep 8, 2021
@triallax
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triallax commented Sep 8, 2021

Let's start with the necessary information: what NewPipe version are you using? Device? Android/custom ROM version?

Also, please don't remove the template next time you open an issue. In addition, the bug report template would have suited this issue better, not the question template.

@triallax triallax added bug Issue is related to a bug template ignored The user didn't follow the template/instructions (or removed them) waiting for author If the author doesn't respond, the issue will be auto-closed. Otherwise the label will be removed. and removed question Not really an issue, but more of a question about how something works labels Sep 8, 2021
@gane83
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gane83 commented Sep 8, 2021

NewPipe Version: 0.21.9
Device: Realme RMX2040
Build number: RMX2040_11_C.08
Android version: 11

Note: i tried to install the NewPipe Legacy version 0.20.8 and am able to download the videos successfully.

@github-actions github-actions bot removed the waiting for author If the author doesn't respond, the issue will be auto-closed. Otherwise the label will be removed. label Sep 8, 2021
@litetex
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litetex commented Sep 12, 2021

Please provide some logs / screen recordings etc.
Also please fill out the issue according to it's template:
https://github.com/TeamNewPipe/NewPipe/blob/dev/.github/ISSUE_TEMPLATE/bug_report.md

@gane83
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gane83 commented Sep 13, 2021

updated the template and provided the link of screen recording.

@litetex
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litetex commented Sep 13, 2021

@gane83
What did you update?
I don't see any changes in this issue...

@litetex litetex added the waiting for author If the author doesn't respond, the issue will be auto-closed. Otherwise the label will be removed. label Sep 13, 2021
@gane83
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gane83 commented Sep 13, 2021

I just filled the issue template you shared. Not able to upload the screen recording video so uploaded in Google drive and shared the link. Let me know if i have collect some other logs from the mobile.

@github-actions github-actions bot removed the waiting for author If the author doesn't respond, the issue will be auto-closed. Otherwise the label will be removed. label Sep 13, 2021
@triallax
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Maybe you're making some kind of mistake here; you are supposed to edit the issue body to put in the filled template.

@litetex
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litetex commented Sep 14, 2021

Okay I think I found your link in here:
https://github.com/gane83/NewPipe/blob/patch-1/.github/ISSUE_TEMPLATE/bug_report.md

However the provided video is unplayable 🤔

@gane83
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gane83 commented Sep 15, 2021

Created new captures and uploaded to Google drive - https://drive.google.com/file/d/1YEfnJ-8DZM1BQd97CnxQLDjNUnV-Z5kk/view?usp=drivesdk

@Uhu-Stick

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@litetex
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litetex commented Sep 15, 2021

@Uhu-Stick

No I think that's a completely different problem:

No Activity found to handle Intent { act=android.intent.action.OPEN_DOCUMENT_TREE flg=0x43 (has extras) }

Looks like you don't have a file-manager on your device.

Please open a new issue next time and also check for similar issues 😄

@litetex
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litetex commented Sep 15, 2021

@gane83
Hmm can't really get more information from that video...
Is there a crash report when the app closes?

Would also be extremely helpful if you could get the logs when this happens.
Short manual:

Use logcat which is shipped with ADB

There are a bunch of manual online available, e.g:

@Relwi

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@litetex

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@litetex
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litetex commented Sep 15, 2021

That the crash UI doesn't work properly could be this problem:
#5222

@Relwi

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@Uhu-Stick
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Uhu-Stick commented Sep 15, 2021

I am using "Ghost Commander" as file manager, I just installed the latest beta of it and I can download files again on New Pipe
Thank you all for your time!

@Relwi ˋ was your material files up to date?

@Relwi
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Relwi commented Sep 15, 2021

@Relwi ˋ was your material files up to date?

Yes, is all fine now, I reinstalled the stock file manager and now the app works perfectly!

@litetex litetex added the waiting for author If the author doesn't respond, the issue will be auto-closed. Otherwise the label will be removed. label Oct 2, 2021
@github-actions
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This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.

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Labels
bug Issue is related to a bug template ignored The user didn't follow the template/instructions (or removed them) waiting for author If the author doesn't respond, the issue will be auto-closed. Otherwise the label will be removed.
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