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<divid="support"><h1>How do I get access to the Slack Channel?</h1>
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<span><ahref="https://serpicoproject.slack.com">Slack Channel/a> access is provided to registered users. Purchase an <ahref="https://license.serpicoproject.com/">individual</a> or <ahref="https://license.serpicoproject.com/enterprise">Enterprise</a> license.<br/>
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<divid="email"><h1>What is the difference between basic e-mail support provided through licensing and enterprise e-mail support?</h1>
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Enterprise e-mail support includes an Service Level Agreement on responses and escalations. Basic e-mail support does not include a Service Level Agreement.
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