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"Uncaught Exception: Cannot find module" #2467

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sondreb opened this issue Nov 30, 2020 · 3 comments
Open

"Uncaught Exception: Cannot find module" #2467

sondreb opened this issue Nov 30, 2020 · 3 comments
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@sondreb
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sondreb commented Nov 30, 2020

I ran the update that appeared within the app and after upgrading, got this error:

image

The app no longer works. Will it work to manually installed an earlier version?

@andregoncalves andregoncalves self-assigned this Dec 1, 2020
@andregoncalves
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Hi @sondreb ,
Thanks for reporting this.
Can you please try something:

  • Completely delete the following folders:
    • c:\Users\sondr\AppData\Local\Programs\selfkey-identity-wallet
    • c:\Users\sondr\AppData\Local\selfkey-identity-wallet-updater
  • After deleting those folders, please download and install the latest version at https://selfkey.org/download/

@sk91
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sk91 commented Dec 1, 2020

@sondreb backup your keys first.

They should be in c:\Users\sondr\AppData\Roaming\Selfkey Identity Wallet\wallets

@sondreb
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sondreb commented Dec 2, 2020

Thanks for the comments, I will attempt to take backup and wipe folders at a later time. I did download the previous version and installed it over the latest, and it ran without problems.

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