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"What we observed, was that the tip (dispensing to the bottom of well) first moves to the side of the well, than up to the position where it is supposed to “touchtip” and there it moves to all sides. The problem is, that with any conical labware (and not just custom, eppendorf tubes are also conical), the tip moves to the side at the bottom of the well, which has much smaller diameter than the touchtip needs and then up to touch the tip. Is it possible, when the touchtip procedure is called, to first move the tip up to the specified position and then touch the sides of the well?"
Issue:
Touch tip does not begin at its defined height. If dispensing at the bottom of the well the robot moves the pipette to the side of a well and then up to the height where it should perform touch tip.
Desired behavior:
Robot should move pipette to the height defined for touch tip before starting to touch sides of the well. @umbhau How would this go if a user set dispense to happen at the side of a well?
Replication:
The text was updated successfully, but these errors were encountered:
bndo
changed the title
Potentail bug: touch tip begins at bottom of well despite defined touch tip height
Touch tip begins at bottom of well despite defined touch tip height
Aug 5, 2019
User feedback:
"What we observed, was that the tip (dispensing to the bottom of well) first moves to the side of the well, than up to the position where it is supposed to “touchtip” and there it moves to all sides. The problem is, that with any conical labware (and not just custom, eppendorf tubes are also conical), the tip moves to the side at the bottom of the well, which has much smaller diameter than the touchtip needs and then up to touch the tip. Is it possible, when the touchtip procedure is called, to first move the tip up to the specified position and then touch the sides of the well?"
Issue:
Touch tip does not begin at its defined height. If dispensing at the bottom of the well the robot moves the pipette to the side of a well and then up to the height where it should perform touch tip.
Desired behavior:
Robot should move pipette to the height defined for touch tip before starting to touch sides of the well.
@umbhau How would this go if a user set dispense to happen at the side of a well?
Replication:
The text was updated successfully, but these errors were encountered: