domain_feedback.yml

version: '2.0'
config:
  store_entities_as_slots: true
session_config:
  session_expiration_time: 60
  carry_over_slots_to_new_session: true
intents:
- feedback_findprod_yes:
    use_entities: true
- feedback_start:
    use_entities: true
- choose_issue:
    use_entities: true
- choose_feedback:
    use_entities: true
- feedback_findprod_no:
    use_entities: true
- feedback_whichprod:
    use_entities: true
- feedback_pri:
    use_entities: true
- feedback_impfeat:
    use_entities: true
- feedback_addfeat:
    use_entities: true
- feedback_exp:
    use_entities: true
- feedback_recommendation:
    use_entities: true
- feedback_back:
    use_entities: true
- feedback_rating:
    use_entities: true
entities: []
slots: {}
responses:
  utter_choose_case:
  - buttons:
    - payload: /choose_feedback
      title: The voice bot conversing with a customer to gather user feedback on a specific topic
    - payload: /choose_issue
      title: A voice bot conversing with a customer to address a specific issue related to an ecommerce order
    text: Please choose a case to start interacting with FlipBot
  utter_feedback_please:
  - text: Please answer the following questions to provide your valuable feedback
  utter_feedback_find:
  - buttons:
    - payload: /feedback_findprod_yes
      title: Yes
    - payload: /feedback_findprod_no
      title: No
    text: Were you able to find your desired product on the site?
  utter_feedback_whichproduct:
  - text: What was the product?
  utter_feedback_price:
  - buttons:
    - payload: /feedback_pri
      title: Yes
    - payload: /feedback_pri
      title: No
    text: Were the prices reasonable?
  utter_feedback_impfeature:
  - text: Which feature of the app are most/least important to you?
  utter_feedback_addfeature:
  - text: Which features would you like to  add to improve Flipkart's user-experience?
  utter_feedback_experience:
  - text: How would you rate your experience with us? (Rate from 1 to 5)
  utter_feedback_recommend:
  - buttons:
    - payload: /feedback_recommendation
      title: Most likely
    - payload: /feedback_recommendation
      title: Likely
    - payload: /feedback_recommendation
      title: Not likely
    text: How likely are you to recommend Flipkart to a friend?
  utter_feedback_comeback:
  - buttons:
    - payload: /feedback_back
      title: For sure
    - payload: /feedback_back
      title: Maybe
    - payload: /feedback_back
      title: It was a mistake
    text: How likely are you to come back on this website?
  utter_feedback_rate:
  - buttons:
    - payload: /feedback_rating
      title: Ya sure
    - payload: /feedback_rating
      title: No I do not want to
    text: If you like flipkart, we would greatly appreciate it if you could rate the app on the App/Play Store.
  utter_feedback_end:
  - text: Thank you for your time
actions:
- utter_feedback_find
- utter_feedback_price
- utter_feedback_impfeature
- utter_feedback_addfeature
- utter_feedback_experience
- utter_feedback_recommend
- utter_feedback_comeback
- utter_feedback_rate
- utter_feedback_end
- utter_feedback_please
forms: {}
e2e_actions: []