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Database disk image is malformed – Hard reset needed #1031

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missyschoenbaum opened this issue Jul 28, 2023 · 0 comments
Open

Database disk image is malformed – Hard reset needed #1031

missyschoenbaum opened this issue Jul 28, 2023 · 0 comments
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@missyschoenbaum
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A yellow screen with the message “DatabaseError at /app/Startup/ Database disk image is malformed” appears. The ADSM Development Team was not able to identify the steps needed to create this error.
Problem Description
The User described attempting to switch between scenarios when this error appeared. A yellow screen with the message “Database disk image is malformed” appears. The ADSM Development Team was not able to identify the steps needed to create this error.

Solution
Close the yellow screen/program. Navigate to the assigned ADSM Workspace. Open the “Settings” folder. Delete the file named “activeSession.db”. Reopen ADMS, and application will open into a default scenario.

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