[BUGZILLA #16515] Starting 64-bit R in Windows 7 Fails because calls to ntdll.dll and kernel32.dll both run as 32-bit vs. 64-bit

[MichaelChirico]

When I start the 64-bit R in Windows 7 it fails because it still calls the ntdll.dll and kernel32.dll from C:\Windows\System32 vs. C:\Windows\SysWOW64.

Installed v3.2.1 - both 32-bit \i386 and 64-bit \x64

The 32-bit version opens great both from Rgui.exe and Rterm.exe.

The 64-bit version does not open from either Rgui.exe or Rterm.exe.

Verified Shortcut and Registry settings are correct.

Used the *.tmp.appcompat.txt to verify all R objects are being called from the correct \bin\x64 directory. (see attached PDF for this file and how it was verified)

Used the *.tmp.appcompat.ext to verify the ntdll.dll and kernel32.dll were both being called from the C:\Windows\System32 directory vs. the C:\Windows\SysWOW64 directory.

The attacked PDF has all Registry entries, screenshots of error messages, Windows OS verification, and other key info. It also has the content of these three files:
*.tmp.WERInternalMetadata.xml
*.tmp.appcompat.txt
*.tmp.wmi.txt

I need the 64-bit version to use with the rJava & JRI interface to compile JAVA plugins for our Datameer/Cloudera environment which is all 64-bit.

Any help you can provide would be greatly appreciated.

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METADATA

• Bug author - Brian
• Creation time - 2015-08-19 01:44:24 UTC
• Bugzilla link
• Status - UNCONFIRMED
• Alias - None
• Component - Windows GUI / Window specific
• Version - R 3.2.1
• Hardware - x86_64/x64/amd64 (64-bit) Windows 64-bit
• Importance - P5 major
• Assignee - R-core
• URL -
• Modification time - 2016-06-17 18:32 UTC

[MichaelChirico]

Created attachment 1891 [details]
Settings and Erorrs

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METADATA

• Comment author - Brian
• Timestamp - 2015-08-19 01:52:03 UTC

INCLUDED PATCH

• ID - 1
• Author - Brian
• Link to download patch - https://bugs.r-project.org/bugzilla/attachment.cgi?id=1891
• Timestamp - 2015-08-19 01:52 UTC
• Extra info - (941.81 KB, application/pdf)

[MichaelChirico]

Created attachment 1892 [details]
Extract of the *.tmp.WERInternalMetadata.xml error log

---

METADATA

• Comment author - Brian
• Timestamp - 2015-08-19 01:54:49 UTC

INCLUDED PATCH

• ID - 2
• Author - Brian
• Link to download patch - https://bugs.r-project.org/bugzilla/attachment.cgi?id=1892
• Timestamp - 2015-08-19 01:54 UTC
• Extra info - (196.65 KB, application/pdf)

[MichaelChirico]

Created attachment 1893 [details]
Extract of the *.tmp.appcompat.txt error log

---

METADATA

• Comment author - Brian
• Timestamp - 2015-08-19 01:56:15 UTC

INCLUDED PATCH

• ID - 3
• Author - Brian
• Link to download patch - https://bugs.r-project.org/bugzilla/attachment.cgi?id=1893
• Timestamp - 2015-08-19 01:56 UTC
• Extra info - (840.60 KB, application/pdf)

[MichaelChirico]

Created attachment 1894 [details]
Extract of the *.tmp.wmi.txt error log

---

METADATA

• Comment author - Brian
• Timestamp - 2015-08-19 01:57:41 UTC

INCLUDED PATCH

• ID - 4
• Author - Brian
• Link to download patch - https://bugs.r-project.org/bugzilla/attachment.cgi?id=1894
• Timestamp - 2015-08-19 01:57 UTC
• Extra info - (193.20 KB, application/pdf)

[MichaelChirico]

We have the same exact issue. R64 bit will not run at all and event viewer shows ntdll.dll as being the cause. Any help troubleshooting would be much appreciated.

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METADATA

• Comment author - ram.kanteti
• Timestamp - 2016-06-17 18:29:33 UTC

[MichaelChirico]

We have the same exact issue. R64 bit will not run at all and event viewer shows ntdll.dll as being the cause. Any help troubleshooting would be much appreciated.

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METADATA

• Comment author - ram.kanteti
• Timestamp - 2016-06-17 18:32:01 UTC