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[Bug]: 11.7.2 Stuck on loading and doesn't start #22589

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CyberDu opened this issue Jan 18, 2024 · 3 comments
Open

[Bug]: 11.7.2 Stuck on loading and doesn't start #22589

CyberDu opened this issue Jan 18, 2024 · 3 comments
Labels
external-contributor in-progress INVALID-ISSUE-TEMPLATE Issue's body doesn't match any issue template. regression-prod-11.7.2 Regression bug that was found in production in release 11.7.2 Sev1-high High severity; partial loss of service with severe impact upon users, with no workaround. team-extension-platform type-bug

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@CyberDu
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CyberDu commented Jan 18, 2024 •
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Screenshot 2024-01-18 120521
Screenshot 2024-01-18 121549 Describe the bug

Since the update 11.7.2 metamask on latests version of firefox is stuck on loading and doesn't start. Firefox 121.0.1 (64-bit)

Expected behavior

Click on browser extension to load and start

Screenshots/Recordings

No response

Steps to reproduce

Click on browser extension to launch metamask

Error messages or log output

No response

Version

11.7.2

Build type

None

Browser

Firefox 121.0.1 (64-bit)

Operating system

Windows 11 (fully updated)

Hardware wallet

No response

Additional context

No response

Severity

Critical
@metamaskbot metamaskbot added external-contributor regression-prod-11.7.2 Regression bug that was found in production in release 11.7.2 INVALID-ISSUE-TEMPLATE Issue's body doesn't match any issue template. labels Jan 18, 2024
@gauthierpetetin gauthierpetetin added Sev1-high High severity; partial loss of service with severe impact upon users, with no workaround. team-extension-client team-extension-platform labels Jan 18, 2024
@gauthierpetetin
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gauthierpetetin commented Jan 18, 2024 •
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Issue potentially related: #22533

@gauthierpetetin gauthierpetetin mentioned this issue Jan 18, 2024
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@gauthierpetetin gauthierpetetin mentioned this issue Feb 27, 2024
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@gauthierpetetin gauthierpetetin mentioned this issue Apr 16, 2024
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@zt-9
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zt-9 commented May 10, 2024

still having this issue on version 11.14.5.
setting the site access/ restart browser/ clear cache does not help.
But somehow the issue disappeared suddenly when i turn on chrome extension developer mode and click "update" button

@gauthierpetetin
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Hi all, is anyone still experiencing this issue with latest version of MetaMask?
If so, can you please share some error logs with us? Thanks

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external-contributor in-progress INVALID-ISSUE-TEMPLATE Issue's body doesn't match any issue template. regression-prod-11.7.2 Regression bug that was found in production in release 11.7.2 Sev1-high High severity; partial loss of service with severe impact upon users, with no workaround. team-extension-platform type-bug
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Status: To be fixed
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@gauthierpetetin @metamaskbot @zt-9 @CyberDu