The International Alert Security App allows you to log your trips and helps to ensure that you keep in touch with your preferred point of contact as an alternative to filling in the tracker. This makes it quicker and simpler to add, modify and remove trips with a clear and easy-to-use interface right from your mobile device.
Note: This app is still under development so if you encounter any bugs, please let the Tech Team know!
When you first launch the Alert Security app, you will be prompted to create an account. Use your Alert email and then choose a password and click the "Create Account" button.
Note: If you have already done this and are seeing this page after reinstalling or updating the app then you can skip this step by clicking the "Existing User" button.
If you have created an account but do not remember the password, then click the "Forgot Password" button on the Login page. From here, enter your Alert email and you will be sent a password reset email.
To log into the Alert Security app, just enter your registered Alert email and password and click the "Login" button. If you would like the app to remember your email so you don't have to type it next time you login, check the "Remember Email" box.
Note: It is not recommended to use this feature on shared devices.
To log out of the Alert Security app, navigate to the Home screen and click the Logout icon in the top right. You will be asked to confirm this action and upon doing so, will be logged out and returned to the Login page.
To add a trip, first navigate to the "Add Trip" page from your Home screen. You will then be presented with the Add Trip form. Enter your leave and return dates by clicking the calendar icons on the right-hand side of the screen and then select the correct date from the pop-up calendar. Then, choose your destination and preferred contact from the dropdown menus and click "Confirm". The app will then email you with a confirmation, as well as email your preferred contact informing them of your trip. The app will also place an event into your phone character for the duration of the trip, which will remind you to check in with your contact.
To view your current trips, navigate to the "View Current Information" page from your Home screen. You will then be presented with a summary of all of your trips, organised by date order. To select a specific trip, just click on it and you will be taken to a detailed breakdown of the trip.
To edit a trip, click the "Edit" button. This will unlock the fields so that you can make any alterations to your trip, such as Leaving and Return dates, Destination and you can also update your chosen Contact. Once you have made your changes, click the "Update" button and your trip will be updated (The calendar event will also be updated automatically). You will then be redirected back to the Home screen.
To delete a trip, click the "Edit" button. This will allow you to then click the "Delete" button. Upon confirmation, the trip will be removed, along with the calendar event.
To check in, click the "Check In" on the Home screen. You will be asked to confirm and upon doing so, the Alert Security app will automatically send an SMS message to your chosen contact.
To trigger an SOS, click the red "SOS" button on your Home screen. Once you have confirmed, the Alert Security app will send an emergency SMS message to your chosen contact. It will also take your GPS location and a photograph from your front-facing camera (if supported) and attach them to an email which will be sent to your chosen contact.