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Copy file name to clipboardExpand all lines: articles/hooks/extensibility-points/send-phone-message.md
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# Send Phone Message
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If you decide to use SMS as a factor for <dfndata-key="multifactor-authentication">Multi-factor Authentication (MFA)</dfn>, you can configure how you want Auth0 to send the messages in the [SMS configuration dialog](/multifactor-authentication/factors/sms#administrative-setup).
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If you decide to use SMS as a factor for <dfndata-key="multifactor-authentication">Multi-factor Authentication (MFA)</dfn>, you can configure how you want Auth0 to send the messages in the [SMS configuration dialog](/mfa/guides/configure-sms#administrative-setup).
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If you select the 'Custom' SMS delivery method, you must create a **Send Phone Message Hook** that will let you write your own code to send the message. This allows you to use whatever SMS provider you want.
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## Keep reading
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::: next-steps
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-[Configure a Custom SMS Provider for MFA using Amazon SNS](/multifactor-authentication/send-phone-message-hook-amazon-sns)
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-[Configure a Custom SMS Provider for MFA using Twilio](/multifactor-authentication/send-phone-message-hook-twilio)
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-[Configure a Custom SMS Provider for MFA using Infobip](/multifactor-authentication/send-phone-message-hook-infobip)
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-[Configure a Custom SMS Provider for MFA using TeleSign](/multifactor-authentication/send-phone-message-hook-telesign)
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-[Configure a Custom SMS Provider for MFA using Vonage](/multifactor-authentication/send-phone-message-hook-vonage)
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-[Configure a Custom SMS Provider for MFA using Amazon SNS](/mfa/send-phone-message-hook-amazon-sns)
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-[Configure a Custom SMS Provider for MFA using Twilio](/mfa/send-phone-message-hook-twilio)
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-[Configure a Custom SMS Provider for MFA using Infobip](/mfa/send-phone-message-hook-infobip)
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-[Configure a Custom SMS Provider for MFA using TeleSign](/mfa/send-phone-message-hook-telesign)
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-[Configure a Custom SMS Provider for MFA using Vonage](/mfa/send-phone-message-hook-vonage)
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-[Configure SMS Notifications for MFA](/mfa/guides/configure-sms)
Copy file name to clipboardExpand all lines: articles/mfa/concepts/guardian.md
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Instead of integrating with each vendor-specific push notification service, Auth0 push notification is implemented using AWS Simple Notification Service (SNS) which handles the vendor specific integration.
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Once this is all set up, when the user attempts to authenticate as normal, their device will receive a push notification via the app, and once they approve the request, they will be logged in.
Auth0 supports the following factors for implementing MFA. You must enable at least one to use MFA, but you can choose to enable and make available more than one factor if you wish. Available factors are dependent on your subscription plan.
Copy file name to clipboardExpand all lines: articles/mfa/guides/configure-cisco-duo.md
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When enabling Duo in the Dashboard, you will need to click on the Duo factor and fill in a few settings fields in order to link your Duo account to Auth0.
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::: warning
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If other factors are enabled alongside Duo, Duo will be unavailable. Duo is only available to end users when it is the **sole** factor enabled.
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The user will see a prompt for the second factor with Duo, listing the options you have enabled in your Duo account.
Your end users can download Duo from [Google Play](https://play.google.com/store/apps/details?id=com.duosecurity.duomobile) or from the [App Store](https://itunes.apple.com/us/app/duo-mobile/id422663827?mt=8) for use as a second factor.
Copy file name to clipboardExpand all lines: articles/mfa/guides/configure-email-universal-login.md
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After the login step, users will be prompted with the most secure enabled factor. If they select 'Try another method', and then pick Email, they will be sent an email with a six-digit code that they will need to enter to complete the authentication flow.
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## Using the MFA API
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In order to set up Email, you need to enable the Email factor in the Dashboard. You will only be able to enable it if there is another factor enabled.
[Auth0 provides a test email provider](/email) but it only allows a limited amount of emails, so you should [configure your own email provider](/email/providers).
Copy file name to clipboardExpand all lines: articles/mfa/guides/configure-sms.md
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## End user experience
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After signing up and entering a country code and phone number, the user will receive a six-digit code on their device, which they must enter to authenticate.
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To use this option, your users must have a device capable of receiving SMS messages. If users cannot receive SMS messages, they will not be able to authenticate with this factor. If they already enrolled with SMS and do not have such a device, they will need to use their recovery code to complete the MFA flow (and then enroll another MFA method in place of this one).
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***Custom**: Sends the messages by invoking the [Send Phone Message Hook](/hooks/extensibility-points/send-phone-message).
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Optionally, you can [customize your SMS notification templates](/multifactor-authentication/sms-templates).
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Optionally, you can [customize your SMS notification templates](/mfa/guides/guardian/customize-sms-messages).
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SMS providers not currently integrated with Auth0 can be supported by using the [Send Phone Message](/hooks/extensibility-points/send-phone-message) Hook. To learn how to implement this in your MFA flow, see the guides below.
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::: next-steps
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*[Configure a Custom SMS Provider for MFA using Amazon SNS](/multifactor-authentication/send-phone-message-hook-amazon-sns)
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*[Configure a Custom SMS Provider for MFA using Twilio](/multifactor-authentication/send-phone-message-hook-twilio)
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*[Configure a Custom SMS Provider for MFA using Infobip](/multifactor-authentication/send-phone-message-hook-infobip)
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*[Configure a Custom SMS Provider for MFA using TeleSign](/multifactor-authentication/send-phone-message-hook-telesign)
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*[Configure a Custom SMS Provider for MFA using Vonage](/multifactor-authentication/send-phone-message-hook-vonage) :::
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*[Configure a Custom SMS Provider for MFA using Amazon SNS](/mfa/send-phone-message-hook-amazon-sns)
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*[Configure a Custom SMS Provider for MFA using Twilio](/mfa/send-phone-message-hook-twilio)
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*[Configure a Custom SMS Provider for MFA using Infobip](/mfa/send-phone-message-hook-infobip)
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*[Configure a Custom SMS Provider for MFA using TeleSign](/mfa/send-phone-message-hook-telesign)
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*[Configure a Custom SMS Provider for MFA using Vonage](/mfa/send-phone-message-hook-vonage)
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*[Configure a Custom SMS Provider for MFA using Esendex](/mfa/send-phone-message-hook-esendex) :::
Copy file name to clipboardExpand all lines: articles/mfa/guides/enable-mfa.md
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1. To enable the factors you require, go to [Dashboard > Multifactor Auth](${manage_url}/#/mfa). Here you will find a series of toggles for the MFA factors supported by Auth0.
Any or all of these factors can be enabled simultaneously. When logging in the first time, the user will be shown the most secure factor available, but will be allowed to choose another factor to use if you have more than one factor enabled in the Dashboard. The SMS and the Duo factors require further setup. You will have to click on the factor and fill in a few further settings before continuing.
Copy file name to clipboardExpand all lines: articles/mfa/guides/reset-user-mfa.md
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With most MFA factors, the end user will be given a recovery code upon signup, which should be noted and kept secret. If they do not have their device or are otherwise temporarily unable to use their normal MFA process, the user can log in by entering this code after their username and password.
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