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Radeon Developer Panel after launch show the message "The system information unexpectedly failed to load." and exit after it. #37

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NTMan opened this issue Jul 19, 2023 · 0 comments

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NTMan commented Jul 19, 2023

Radeon Developer Panel after launch show the message "The system information unexpectedly failed to load." and exit after it.

Screenshot from 2023-07-19 19-05-18

❯ inxi -GSC -xx
System:
  Host: primary-ws Kernel: 6.5.0-0.rc2.19.fc39.x86_64+debug arch: x86_64
    bits: 64 compiler: gcc v: 2.40-9.fc39 Desktop: GNOME v: 44.2 tk: GTK
    v: 3.24.38 wm: gnome-shell dm: GDM Distro: Fedora release 39 (Rawhide)
CPU:
  Info: 16-core model: AMD Ryzen 9 7950X bits: 64 type: MT MCP arch: Zen 4
    rev: 2 cache: L1: 1024 KiB L2: 16 MiB L3: 64 MiB
  Speed (MHz): avg: 2808 high: 5199 min/max: 400/5881 cores: 1: 5175 2: 400
    3: 5171 4: 5199 5: 5191 6: 400 7: 400 8: 4514 9: 400 10: 400 11: 400 12: 400
    13: 400 14: 400 15: 400 16: 4645 17: 400 18: 5175 19: 5179 20: 400
    21: 5171 22: 5171 23: 5197 24: 400 25: 400 26: 4166 27: 5125 28: 5125
    29: 400 30: 3418 31: 5125 32: 5125 bogomips: 288006
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD Navi 31 [Radeon RX 7900 XT/7900 XTX] vendor: Sapphire PULSE
    driver: amdgpu v: kernel arch: RDNA-3 pcie: speed: 16 GT/s lanes: 16 ports:
    active: DP-2 empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 03:00.0
    chip-ID: 1002:744c
  Device-2: RODE Microphones RØDE VideoMic NTG
    driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 2.0 speed: 12 Mb/s
    lanes: 1 bus-ID: 3-1.2:4 chip-ID: 19f7:001a
  Display: wayland server: X.org v: 1.20.14 with: Xwayland v: 23.1.2
    compositor: gnome-shell driver: X: loaded: radeon
    unloaded: fbdev,modesetting,vesa gpu: amdgpu display-ID: 0
  Monitor-1: DP-2 model: Philips PHL 436M6VBP res: 3840x2160 dpi: 104
    diag: 1080mm (42.5")
  API: OpenGL v: 4.6 Mesa 23.3.0-devel renderer: AMD Radeon Graphics
    (gfx1100 LLVM 16.0.5 DRM 3.54 6.5.0-0.rc2.19.fc39.x86_64+debug)
    direct-render: Yes

After launching RadeonDeveloperServiceCLI

❯ sudo ./RadeonDeveloperServiceCLI
[sudo] password for mikhail: 
[RDS] Initialized successfully. Now listening for RDP connection.
Type "q" or "quit" to exit

the Radeon Developer Panel says that RDS could not be started.

Screenshot from 2023-07-23 16-49-32

@chesik-amd chesik-amd transferred this issue from GPUOpen-Tools/radeon_gpu_profiler Aug 1, 2023
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