BOT Identified Incorrect Service Area

[milli07]

EMN000090 Recycling query but bot allocated Garden Services - should be waste
EMN000087 Recycling query but bot allocated General Enquiries - should be waste
EMA002445 Epermit query but bot allocated Registrations - should be parking
EMN000081 I have moved allocated to Tenancy Services - should be general enq
EMA002379 Dementia query allocated to Highways - assume it would be Adult social care
EMA002408 Central library query with no address allocated to Corby

New 3.06pm 16/03/21
EMN000137 'Council tax support' did not get recognised, please add to Council Tax or Revenues service area along with 'ctax support'

[Savannah-Marie]

current reports updated on LEX

[milli07]

New Issues 25th March 21
Missing drain cover – goes to repairs – should be highways
Refill of a grit bin – goes to Waste – should go to highways

How do I set up a childcare business – came up as EH&P – should be EarlyYears
I want to set up a childcare business
I want to start up a childcare business

A street light is broken – goes to Repairs – might needs own section as different lights go to different places and definitely not repairs
Report a broken street light - goes to Repairs - might need own section

Under Highways – apot – needs a space
Under Highways – add streetdoctor
Under Highways –

Add Trading Standards as a Section/Service Area
Change to Registrars as Registration is not correct wording, Registration could be for anything such as a business
Change to Fostering - spelt wrong and would impact Kev having to list it spelt wrong when allocating i believe

[Savannah-Marie]

Sentiments above added.
County_StreetLight added.
Fostering and Registrars rectified.

[Savannah-Marie]

County_TradingStandards added

[ElliePhilpott]

EMA002768 - Allocated to Repairs, should be Street care
EMA002773 - Allocated to housing, incorrect service area
EMA002774 - Allocated to housing, incorrect service area
EMA002783 - Allocated to county waste, should be street care
EMA002787 - Allocated to parking, should be housing