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Rename of "OTHER" category in WNC Contact Us form to "General Enquiries" #235

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AndyBoatwright opened this issue May 4, 2022 · 0 comments
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enhancement New feature or request

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@AndyBoatwright
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User Story/Requirement
Simon Mills requested change of category from "Other" to "General Enquiry".

Is the feature request related to an existing problem? Please describe.
To clarify routing for customers and staff, presumably.

Describe the solution you want to be used
For queries categorised as "other" to be labelled "general enquiry" going forward.

Describe alternatives you have considered
Procedural change requested by Customer Services of Web Team.

Additional comments
Bot should handle the change without any coding changes, but testing required to confirm this is the case.

Acceptance Criteria*
Test case verification and acceptance to confirm output is as expected by CS.

@AndyBoatwright AndyBoatwright added the enhancement New feature or request label May 4, 2022
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