We read every piece of feedback, and take your input very seriously.
To see all available qualifiers, see our documentation.
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
User Story/Requirement Simon Mills requested change of category from "Other" to "General Enquiry".
Is the feature request related to an existing problem? Please describe. To clarify routing for customers and staff, presumably.
Describe the solution you want to be used For queries categorised as "other" to be labelled "general enquiry" going forward.
Describe alternatives you have considered Procedural change requested by Customer Services of Web Team.
Additional comments Bot should handle the change without any coding changes, but testing required to confirm this is the case.
Acceptance Criteria* Test case verification and acceptance to confirm output is as expected by CS.
The text was updated successfully, but these errors were encountered:
No branches or pull requests
User Story/Requirement
Simon Mills requested change of category from "Other" to "General Enquiry".
Is the feature request related to an existing problem? Please describe.
To clarify routing for customers and staff, presumably.
Describe the solution you want to be used
For queries categorised as "other" to be labelled "general enquiry" going forward.
Describe alternatives you have considered
Procedural change requested by Customer Services of Web Team.
Additional comments
Bot should handle the change without any coding changes, but testing required to confirm this is the case.
Acceptance Criteria*
Test case verification and acceptance to confirm output is as expected by CS.
The text was updated successfully, but these errors were encountered: