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[$500] Bank account - Auth SetupWithdrawalAccount returned an error when adding bank account #32378

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lanitochka17 opened this issue Dec 1, 2023 · 9 comments
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@lanitochka17
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lanitochka17 commented Dec 1, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: 1.4.7-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

  1. Go to staging.new.expensify.com
  2. Go to Settings > Workspaces > any workspace
  3. Go to Bank account > Connect online with Plaid
  4. Proceed with Chase bank account
  5. Enter all the information in Step 2 (Company information) and proceed to the next page

Expected Result:

User is able to proceed to Step 3 of adding bank account

Actual Result:

Auth SetupWithdrawalAccount returned an error when adding bank account

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6297594_1701449666057.1.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~0142f12197c340b838
  • Upwork Job ID: 1731666235543633920
  • Last Price Increase: 2023-12-04
@lanitochka17 lanitochka17 added the DeployBlockerCash This issue or pull request should block deployment label Dec 1, 2023
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github-actions bot commented Dec 1, 2023

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

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melvin-bot bot commented Dec 1, 2023

Triggered auto assignment to @stitesExpensify (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@bernhardoj
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Got this missing routingNumber error even though we sent it.

image

@mountiny
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mountiny commented Dec 4, 2023

There is a backend issue which this error created https://github.com/Expensify/Expensify/issues/341598 seems like we are not passing the correct data to the backend

@mountiny mountiny added the External Added to denote the issue can be worked on by a contributor label Dec 4, 2023
@melvin-bot melvin-bot bot changed the title Bank account - Auth SetupWithdrawalAccount returned an error when adding bank account [$500] Bank account - Auth SetupWithdrawalAccount returned an error when adding bank account Dec 4, 2023
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melvin-bot bot commented Dec 4, 2023

Job added to Upwork: https://www.upwork.com/jobs/~0142f12197c340b838

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Dec 4, 2023
@nkuoch
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nkuoch commented Dec 4, 2023

The routing number needs to be 9 digits long. Only 8 digits were passed.

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melvin-bot bot commented Dec 4, 2023

Triggered auto assignment to Contributor-plus team member for initial proposal review - @cubuspl42 (External)

@bernhardoj
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bernhardoj commented Dec 4, 2023

I have a proposal here #32386 which should solve this issue too. Should I copy the proposal here?

@mountiny mountiny removed the DeployBlockerCash This issue or pull request should block deployment label Dec 4, 2023
@mountiny
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mountiny commented Dec 4, 2023

Nice, thanks closing this in favour of #32386

@mountiny mountiny closed this as completed Dec 4, 2023
@melvin-bot melvin-bot bot removed the Overdue label Dec 4, 2023
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