Add Pledge - 500 error

[ChurchCRMBugReport]

trying to add a new pledge to a family (should have ability to add for individuals since there are many single people going to churches). When clicking on "Add a new pledge" in the family module, it throws a 500 error - Page not working

Collected Value Title	Data
Page Name	/v2/index.php
Screen Size	1080x1920
Window Size	948x1920
Page Size	1500x1920
Platform Information	Linux sacwan 5.3.0-24-generic #26~18.04.2-Ubuntu SMP Tue Nov 26 12:34:22 UTC 2019 x86_64
PHP Version	7.2.26-1+ubuntu18.04.1+deb.sury.org+1
SQL Version	5.5.5-10.3.21-MariaDB-1:10.3.21+maria~bionic
ChurchCRM Version	3.5.5
Reporting Browser	Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.130 Safari/537.36
Prerequisite Status	All Prerequisites met
Integrity check status	{"status":"success"}
Apache Modules	core,mod_so,mod_watchdog,http_core,mod_log_config,mod_logio,mod_version,mod_unixd,mod_headers,mod_access_compat,mod_actions,mod_alias,mod_auth_basic,mod_authn_core,mod_authn_file,mod_authz_core,mod_authz_host,mod_authz_user,mod_autoindex,mod_cgi,mod_deflate,mod_dir,mod_env,mod_filter,mod_geoip,mod_mime,prefork,mod_negotiation,mod_php7,mod_proxy,mod_proxy_fcgi,mod_proxy_http,mod_proxy_wstunnel,mod_reqtimeout,mod_rewrite,mod_setenvif,mod_socache_shmcb,mod_ssl,mod_status

[kjnelan]

So, I'm still receiving the problem after adding new Fundraiser. I also receive this same error from the following link when adding a payment (/PledgeEditor.php?FamilyID=1&linkBack=v2/family/1/view&PledgeOrPayment=Payment):
"This page isn’t working [website removed for privacy] is currently unable to handle this request.
HTTP ERROR 500"

I've checked file permissions - all at 755 with image dirs at 777

Edit - this appears to be a problem with PledgeEditor.php

Help? Please?

[kjnelan]

So, I installed 3.5.4 and both pledges and donations work fine.

[crossan007]

I can't seem to replicate this on the demo site.

Is there anything interesting in your server logs?

[kjnelan]

So I reinstalled the newest version as a fresh install, and the same thing happened - nothing in the logs. When I installed the last version (3.5.4), it worked fine, then when I "updated" it worked fine, but a fresh install of 3.5.5 did not work with pledges and donations. The only error that popped up was with PledgeEditor.php. I'm using PHP7.4 and latest mysql.

[DAcodedBEAT]

@kjnelan Can you update to the latest version and see if this is still an issue?

[DAcodedBEAT]

closing due to inactivity