diff --git a/content/education/explore-the-benefits-of-teaching-and-learning-with-github-education/why-wasnt-my-application-for-a-student-developer-pack-approved.md b/content/education/explore-the-benefits-of-teaching-and-learning-with-github-education/why-wasnt-my-application-for-a-student-developer-pack-approved.md
index 3c0bd5b465f8..e9994f2c8a20 100644
--- a/content/education/explore-the-benefits-of-teaching-and-learning-with-github-education/why-wasnt-my-application-for-a-student-developer-pack-approved.md
+++ b/content/education/explore-the-benefits-of-teaching-and-learning-with-github-education/why-wasnt-my-application-for-a-student-developer-pack-approved.md
@@ -19,7 +19,9 @@ versions:
 
 ### Unclear academic affiliation documents
 
-If the image you uploaded doesn't clearly identify your current academic status, we require further proof of your academic status. {% data reusables.education.upload-proof-reapply %}
+If the dates or schedule mentioned in your uploaded image do not match our eligibility criteria, we require further proof of your academic status.
+
+If the image you uploaded doesn't clearly identify your current academic status or if the uploaded image is blurry, we require further proof of your academic status. {% data reusables.education.upload-proof-reapply %}
 
 {% data reusables.education.pdf-support %}
 
@@ -58,6 +60,7 @@ For more information, see:
 
 You're ineligible for a {% data variables.product.prodname_student_pack %} if:
 - You're enrolled in an informal learning program that is not part of the [{% data variables.product.prodname_dotcom %} Campus Program](https://education.github.com/schools) and not enrolled in a degree or diploma granting course of study.
+- You're pursuing a degree which will be terminated in the current academic session.
 - You're under 13 years old.
 
 Your instructor may still apply for a {% data variables.product.prodname_education %} discount for classroom use. If you're a student at a coding school or bootcamp, you will become eligible for a {% data variables.product.prodname_student_pack %} if your school joins the [{% data variables.product.prodname_dotcom %} Campus Program](https://education.github.com/schools).