AI powered Omnichannel customer service With Team Cooperation
:::tip Bytedesk is still in the early stage of rapid iteration, the documentation may lag behind the development, resulting in possible functional descriptions that do not match the latest software version :::
- Multi-level organizational structure
- Role management
- Permission management
- ...
- Support multiple channels
- multiple routing strategies, and detailed assessment indicators
- Seating workbench
- ...
- Internal Docs
- HelpCenter
- FAQ
- Ticket management
- Ticket SLA management
- Ticket statistics and reports
- ...
- Chat with Ollama/DeepSeek/ZhipuAI/...
- Chat with Knowledge base(RAG)
- Function calling
- Mcp
- feedback
- survey
- ...
- todo list
- daily/weekly report
- statistics
- ...
- form
- process
- ticket process
- ...
- like Discord
- ...
- Multi-tenant management
- Tenant isolation
- Tenant statistics
- ...
git clone https://github.com/Bytedesk/bytedesk.git && cd bytedesk/deploy/docker && docker compose -p bytedesk -f docker-compose.yaml up -d
ollama pull deepseek-r1:1.5b
ollama pull qwen2.5:1.5b
git clone https://github.com/Bytedesk/bytedesk.git && cd bytedesk/deploy/docker && docker compose -p bytedesk -f docker-compose-ollama.yaml up -d
docker exec ollama-bytedesk ollama pull deepseek-r1
docker exec ollama-bytedesk ollama pull qwen2.5:1.5b
# disable Ollama chat
SPRING_AI_OLLAMA_CHAT_ENABLED: false
# disable Ollama embedding
SPRING_AI_OLLAMA_EMBEDDING_ENABLED: false
docker compose -p bytedesk -f docker-compose.yaml stop
- change
docker-compose.yaml
file ordocker-compose-ollama.yaml
# please replace 127.0.0.1 with your server ip
BYTEDESK_UPLOAD_URL: http://127.0.0.1:9003
BYTEDESK_KBASE_API_URL: http://127.0.0.1:9003
git clone https://github.com/Bytedesk/bytedesk.git && cd bytedesk && ./mvnw install -Dmaven.test.skip=true && cd starter && ./mvnw spring-boot:run
local preview
# please replace 127.0.0.1 with your server ip
http://127.0.0.1:9003/
# open port: 9003, 9885
demo username: admin@email.com
demo password: admin
Project | Description | Forks | Stars |
---|---|---|---|
iOS | iOS | ||
Android | Android | ||
Flutter | Flutter | ||
UniApp | Uniapp | ||
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Prestashop | Prestashop | ||
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Laravel | Laravel | ||
Django | Django |
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Licensed under GNU AFFERO GENERAL PUBLIC LICENSE(AGPL v3) (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at
https://www.gnu.org/licenses/agpl-3.0.html
Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.