Data Migration Issue - Bookstack not working after data migration

[karthik-sukumaran-hcl]

Describe the Bug

I am in process of migrating Bookstack from one server to another. I did all the step in the Backup and restore but facing issue. Getting below error and please find the screenshot for UI Error

Log : /var/www/bookstack/storage/logs/laravel.log

[2022-06-21 04:54:56] production.ERROR: Class 'BookStack\Page' not found {"userId":3,"exception":"[object] (Error(code: 0): Class 'BookStack\\Page' not found at /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/MorphTo.php:186)
[stacktrace]
#0 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/MorphTo.php(135): Illuminate\\Database\\Eloquent\\Relations\\MorphTo->createModelByType()
#1 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/MorphTo.php(121): Illuminate\\Database\\Eloquent\\Relations\\MorphTo->getResultsByType()
#2 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(673): Illuminate\\Database\\Eloquent\\Relations\\MorphTo->getEager()
#3 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(642): Illuminate\\Database\\Eloquent\\Builder->eagerLoadRelation()
#4 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(610): Illuminate\\Database\\Eloquent\\Builder->eagerLoadRelations()
#5 /var/www/bookstack/app/Actions/ActivityQueries.php(34): Illuminate\\Database\\Eloquent\\Builder->get()
#6 /var/www/bookstack/app/Http/Controllers/HomeController.php(21): BookStack\\Actions\\ActivityQueries->latest()
#7 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): BookStack\\Http\\Controllers\\HomeController->index()
#8 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\\Routing\\Controller->callAction()
#9 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Route.php(262): Illuminate\\Routing\\ControllerDispatcher->dispatch()
#10 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Route.php(205): Illuminate\\Routing\\Route->runController()
#11 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Router.php(721): Illuminate\\Routing\\Route->run()
#12 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}()
#13 /var/www/bookstack/app/Http/Middleware/Authenticate.php(23): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#14 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\Authenticate->handle()
#15 /var/www/bookstack/app/Http/Middleware/Localization.php(84): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#16 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\Localization->handle()
#17 /var/www/bookstack/app/Http/Middleware/RunThemeActions.php(26): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#18 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\RunThemeActions->handle()
#19 /var/www/bookstack/app/Http/Middleware/CheckEmailConfirmed.php(47): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#20 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\CheckEmailConfirmed->handle()
#21 /var/www/bookstack/app/Http/Middleware/PreventAuthenticatedResponseCaching.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#22 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\PreventAuthenticatedResponseCaching->handle()
#23 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#24 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle()
#25 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#26 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle()
#27 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#28 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest()
#29 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Session\\Middleware\\StartSession->handle()
#30 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#31 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle()
#32 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#33 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle()
#34 /var/www/bookstack/app/Http/Middleware/ApplyCspRules.php(33): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#35 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\ApplyCspRules->handle()
#36 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#37 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Router.php(723): Illuminate\\Pipeline\\Pipeline->then()
#38 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\\Routing\\Router->runRouteWithinStack()
#39 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Router.php(662): Illuminate\\Routing\\Router->runRoute()
#40 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Routing/Router.php(651): Illuminate\\Routing\\Router->dispatchToRoute()
#41 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(167): Illuminate\\Routing\\Router->dispatch()
#42 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}()
#43 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(39): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#44 /var/www/bookstack/app/Http/Middleware/TrustProxies.php(41): Illuminate\\Http\\Middleware\\TrustProxies->handle()
#45 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): BookStack\\Http\\Middleware\\TrustProxies->handle()
#46 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#47 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(40): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#48 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle()
#49 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#50 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\ValidatePostSize->handle()
#51 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#52 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle()
#53 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#54 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(142): Illuminate\\Pipeline\\Pipeline->then()
#55 /var/www/bookstack/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(111): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter()
#56 /var/www/bookstack/public/index.php(53): Illuminate\\Foundation\\Http\\Kernel->handle()
#57 {main}

Steps to Reproduce

1. Installed Bookstack with script installation-ubuntu-20.04.sh

2. Restored backup to
   sudo mysql -u root bookstack < bookstack.backup20220620100001.sql

3. Restored file backup
   cd /var/www/bookstack
   tar -xvf bookstack-files-backup20220620100002.tar

4. Able to login with old User Name and password, but attached error

Expected Behaviour

Expected the datamigration to work without any issue

Screenshots or Additional Context

Browser Details

No response

Exact BookStack Version

v22.04.2

PHP Version

No response

Hosting Environment

Ubuntu 20.04

[ssddanbrown]

Hi @karthik-sukumaran-hcl,

This error could occur if the state of the database does not match the state of the application files.
Ideally your should restore into an empty database, then run the data migrate command. It's not clear from your instructions if the database was emptied first upon new fresh install, before restoring the database dump.

In this case, it may just be that the database needs to be updated for the version of BookStack in use. You could try running the update commands to see if that brings the database up to the required state.

[karthik-sukumaran-hcl]

Thank you @ssddanbrown. Running the update commands worked.