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Description
Quick summary
During checkout we display a call to action in the sidebar that encourages customers to upgrade to a two year plan to save money with the multi-year discount:
But we don't show this when theres a two (or three) year plan in the cart:
Why is this? I figure we would want to continue to display the upsell since a customer may want to double or triple down for the savings.
This could easily be A/B tested and we may even get an uptick in conversions for higher tier variants.
Steps to reproduce
- Go to Checkout with a one year plan in your cart
- Change the plan to two years
What you expected to happen
I would expect the sidebar upsell to simply display the next tier's savings
What actually happened
The upsell is removed from the page.
Impact
All
Available workarounds?
No but the platform is still usable
Platform (Simple and/or Atomic)
Simple, Atomic, Self-hosted
Logs or notes
No response
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To be used when issues have been triaged.To be used when issues have been triaged.All things billing on WordPress.com. This includes the backend store, plans, and billing management.All things billing on WordPress.com. This includes the backend store, plans, and billing management.All of the plans on WordPress.com and flow for upgrading plans.All of the plans on WordPress.com and flow for upgrading plans.Quality squad has been notified of this issue in #dotcom-triage-alertsQuality squad has been notified of this issue in #dotcom-triage-alertsFeature requestsFeature requests