diff --git a/client/a8c-for-agencies/components/sidebar/header/profile-dropdown.tsx b/client/a8c-for-agencies/components/sidebar/header/profile-dropdown.tsx
index 84f5abe141c30..44a5b8c100ca4 100644
--- a/client/a8c-for-agencies/components/sidebar/header/profile-dropdown.tsx
+++ b/client/a8c-for-agencies/components/sidebar/header/profile-dropdown.tsx
@@ -1,26 +1,32 @@
+import page from '@automattic/calypso-router';
 import { Button, Gravatar } from '@automattic/components';
-import { Icon, chevronDown, external } from '@wordpress/icons';
+import { Icon, chevronDown } from '@wordpress/icons';
 import classNames from 'classnames';
 import { useTranslate } from 'i18n-calypso';
 import { useCallback, useRef, useState } from 'react';
+import { CONTACT_URL_HASH_FRAGMENT } from 'calypso/a8c-for-agencies/sections/overview/sidebar/contact-support';
 import useOutsideClickCallback from 'calypso/lib/use-outside-click-callback';
 import { useDispatch, useSelector } from 'calypso/state';
 import { recordTracksEvent } from 'calypso/state/analytics/actions/record';
 import { redirectToLogout } from 'calypso/state/current-user/actions';
 import { getCurrentUser } from 'calypso/state/current-user/selectors';
+import { A4A_OVERVIEW_LINK } from '../../sidebar-menu/lib/constants';
 
 import './style.scss';
 
 type DropdownMenuProps = {
 	isExpanded: boolean;
+	setMenuExpanded: ( isExpanded: boolean ) => void;
 };
-const DropdownMenu = ( { isExpanded }: DropdownMenuProps ) => {
+const DropdownMenu = ( { isExpanded, setMenuExpanded }: DropdownMenuProps ) => {
 	const dispatch = useDispatch();
 	const translate = useTranslate();
 
 	const onGetHelp = useCallback( () => {
+		page( A4A_OVERVIEW_LINK + CONTACT_URL_HASH_FRAGMENT );
+		setMenuExpanded( false );
 		dispatch( recordTracksEvent( 'calypso_a4a_sidebar_gethelp' ) );
-	}, [ dispatch ] );
+	}, [ dispatch, setMenuExpanded ] );
 	const onSignOut = useCallback( () => {
 		dispatch( recordTracksEvent( 'calypso_a4a_sidebar_signout' ) );
 		dispatch( redirectToLogout() );
@@ -29,16 +35,8 @@ const DropdownMenu = ( { isExpanded }: DropdownMenuProps ) => {
 	return (
 		<ul className="a4a-sidebar__profile-dropdown-menu" hidden={ ! isExpanded }>
 			<li className="a4a-sidebar__profile-dropdown-menu-item">
-				<Button
-					className="a4a-sidebar__external-link"
-					borderless
-					href="https://agencies.automattic.com/support"
-					rel="noreferrer"
-					target="_blank"
-					onClick={ onGetHelp }
-				>
+				<Button borderless onClick={ onGetHelp }>
 					{ translate( 'Get help' ) }
-					<Icon icon={ external } size={ 24 } />
 				</Button>
 			</li>
 			<li className="a4a-sidebar__profile-dropdown-menu-item">
@@ -113,7 +111,7 @@ const ProfileDropdown = ( { compact, dropdownPosition = 'down' }: ProfileDropdow
 					</div>
 				) }
 			</Button>
-			<DropdownMenu isExpanded={ isMenuExpanded } />
+			<DropdownMenu isExpanded={ isMenuExpanded } setMenuExpanded={ setMenuExpanded } />
 		</nav>
 	);
 };
diff --git a/client/a8c-for-agencies/components/sidebar/index.tsx b/client/a8c-for-agencies/components/sidebar/index.tsx
index cbc7fb934b8f0..02b0d833777a0 100644
--- a/client/a8c-for-agencies/components/sidebar/index.tsx
+++ b/client/a8c-for-agencies/components/sidebar/index.tsx
@@ -1,5 +1,7 @@
+import page from '@automattic/calypso-router';
 import classNames from 'classnames';
 import { useTranslate } from 'i18n-calypso';
+import { CONTACT_URL_HASH_FRAGMENT } from 'calypso/a8c-for-agencies/sections/overview/sidebar/contact-support';
 import JetpackIcons from 'calypso/components/jetpack/sidebar/menu-items/jetpack-icons';
 import Sidebar, {
 	SidebarV2Main as SidebarMain,
@@ -10,6 +12,7 @@ import Sidebar, {
 } from 'calypso/layout/sidebar-v2';
 import { useDispatch } from 'calypso/state';
 import { recordTracksEvent } from 'calypso/state/analytics/actions';
+import { A4A_OVERVIEW_LINK } from '../sidebar-menu/lib/constants';
 import SidebarHeader from './header';
 import ProfileDropdown from './header/profile-dropdown';
 
@@ -87,14 +90,14 @@ const A4ASidebar = ( {
 				<ul>
 					{ withGetHelpLink && (
 						<SidebarNavigatorMenuItem
-							isExternalLink
 							title={ translate( 'Get help', {
 								comment: 'A4A sidebar navigation item',
 							} ) }
-							link="https://agencies.automattic.com/support"
+							link=""
 							path=""
 							icon={ <JetpackIcons icon="help" /> }
 							onClickMenuItem={ () => {
+								page( A4A_OVERVIEW_LINK + CONTACT_URL_HASH_FRAGMENT );
 								dispatch(
 									recordTracksEvent( 'calypso_a4a_sidebar_menu_click', {
 										menu_item: 'A4A / Support',