Skip to content

This project uses an Artificial Neural Network (ANN) built with TensorFlow and Keras to predict whether a credit card customer is likely to churn (i.e., stop using the service). It includes data preprocessing, exploratory data analysis, feature scaling, and model evaluation using accuracy and loss metrics.

Notifications You must be signed in to change notification settings

Akash-Dutta07/Credit-Card-Customer-Churn-Prediction-Using-ANN

Folders and files

NameName
Last commit message
Last commit date

Latest commit

 

History

2 Commits
 
 
 
 
 
 
 
 

Repository files navigation

Image

This project focuses on predicting customer churn for a bank's credit card users using an Artificial Neural Network (ANN). The model classifies whether a customer is likely to leave (churn) based on various behavioral and demographic features.

📄Description

🔍 Highlights:

  • Built using TensorFlow and Keras

  • Includes data preprocessing, EDA, and feature scaling

  • Trained a binary classification ANN with relu activation

  • Evaluated using accuracy, loss curves, and confusion matrix

📥Datasets

The dataset is available here..

https://www.kaggle.com/datasets/rjmanoj/credit-card-customer-churn-prediction/data

🔧Requirements

  • Python
  • TensorFlow & Keras
  • Pandas & NumPy
  • scikit-learn
  • Matplotlib & Seaborn

🚀 How to Use This Repository

You can run this project directly on Google Colab without setting up anything locally:

✅ Steps:

  1. Clone the repository to your system:

    git clone <repository-url>

    Replace <repository-url> with the actual link to this repo.

  2. Go to Google Colab

  3. Click on File > Upload notebook
    and upload the .ipynb file from the cloned folder and run the file

About

This project uses an Artificial Neural Network (ANN) built with TensorFlow and Keras to predict whether a credit card customer is likely to churn (i.e., stop using the service). It includes data preprocessing, exploratory data analysis, feature scaling, and model evaluation using accuracy and loss metrics.

Resources

Stars

Watchers

Forks

Releases

No releases published

Packages

No packages published