Engineering and Product
"Great things in business are never done by one person. They're done by a team of people." — Steve Jobs
- Stay as brief and short as possible
- Provide direction and procedure for product tasks
- Act as a living document, updated as we learn and hone in our practices
- Handling Incidents
- Contributing Code
- ticketing
- support
- Incident Review and Postmortem Best Practices from Pragmatic Engineer
- This handbook uses the Posthog handbook as a point of reference
- Much of that handbook was authored by @ellie (she's cool)