Filters fail on update

[Nzzyme]

Please answer the following questions for yourself before submitting an issue

• Filters were updated before reproducing an issue
• I checked the knowledge base and found no answer
• I checked to make sure that this issue has not already been filed

AdGuard version

7.19 beta 2

Browser version

Why this question???

OS version

Windows 11

Traffic filtering

• yes, I do

Ad Blocking

No response

Privacy

No response

Social

No response

Annoyances

No response

Security

No response

Other

No response

Language-specific

No response

Which DNS server do you use?

AdGuard DNS

DNS protocol

None

Custom DNS

No response

What Stealth Mode options do you have enabled?

No response

Support ticket ID

No response

Issue Details

Steps to reproduce:

1. Open AG
2. Try to update filters

Expected Behavior

Filters should be updated

Actual Behavior

Error seen

Screenshots

Additional Information

No response

[Aydinv13]

@Nzzyme Hello!

• Did it start happening in v7.19 beta 2?
• Could you please send the debug logs. Here's what we need you to do:

1. Collect the debug log as it's explained here.
2. Remember the exact time when the issue was reproduced. We will need it to find the corresponding records in the log file.
3. Send the archive to qa@adguard.com and mention this issue number in the subject.

[Nzzyme]

@Nzzyme Hello!

• Did it start happening in v7.19 beta 2?
• Could you please send the debug logs. Here's what we need you to do:

1. Collect the debug log as it's explained here.
2. Remember the exact time when the issue was reproduced. We will need it to find the corresponding records in the log file.
3. Send the archive to qa@adguard.com and mention this issue number in the subject.

I have not been using AG for Windows before. Just installed a clean version of the latest beta. I must however mention that I also have Portmaster installed on the system. However, I have shutdown Portmaster and then tried to update the filters on AG and get the same error. Note that internet is working fine on the system as I was able to open web sites in the browser.

I have collected the logs and sent it.

[dksspbuo]

The same/ Adguard updates correctly when I use VPN only.